Refund & Cancellation Policy

Last updated: 21 October 2026

Faulty or broken items

• If an item is faulty or broken when you receive it, tell us within 7 days of purchase with your bill and a photo.
• We will replace it. If we can't replace it, we will refund what you paid for that item.

Change of mind

We don't offer refunds or exchanges for change of mind. Please check your item before you leave the stall or at pickup.

Personalised name clickers

Name clickers are made for you and can't be returned or exchanged, unless they are faulty or we printed a different spelling from the one you gave us.

Cancelling an order

• Orders for pickup can be cancelled with a full refund until we start printing them.
• Personalised orders can't be cancelled once printing has started.

How refunds are paid

Refunds go back to the original UPI account through Razorpay, or in cash if you paid cash. UPI refunds usually reach you within 5–7 working days after we approve them.

How to ask

WhatsApp +91 95942 09000 or email nikhil.karve@gmail.com with your bill number and a photo.